Questions & Answers
Everything you need to know about Fresh Ceramics manufacturing standards, sizes, finishes, showroom delivery and architectural specifications.
Q01Where is the Fresh Ceramics manufacturing facility located?
Our manufacturing plant is located at Meghnaghat, Sonargaon, Narayanganj, Bangladesh. Established in 2021, the automated plant operates under the biggest production shed under a single roof in the country, with an annual capacity of 18.6 million square metres of wall and floor tiles.
Category: Company & ManufacturingQ02What is Fresh Ceramics market sales position in Bangladesh?
Fresh Ceramics is the highest selling tiles brand in Bangladesh every year since 2023. Our products achieve 98% A-grade export quality verified across 14 rigorous global standard tests.
Category: Company & ManufacturingQ03What is Ultra Fine Squaring Technology?
Ultra Fine Squaring is an automated diamond-rectification process that calibrates all four edges of every tile to strict orthogonal 90-degree angles. This eliminates edge curvature and ensures zero corner gaps when tiles are laid side-by-side.
Category: Product & TechnologyQ04What sizes are available in Double Charge porcelain?
Fresh Ceramics is the first manufacturer in Bangladesh to produce a full line across all three standard Double Charge sizes: 60x60 cm, 80x80 cm, and 60x120 cm. The Double Charge range offers 204 precision designs.
Category: Product & TechnologyQ05What are the benefits of Slim Tiles and Heatproof Tiles?
Slim Tiles deliver a 25% to 29% weight reduction compared to conventional tiles, reducing structural dead load on building beams and simplifying renovations over existing surfaces. Heatproof Tiles deliver up to 30% energy cost savings through a year-round thermal barrier aligned with UN SDG 11.
Category: Product & TechnologyQ06How fast is delivery upon ordering?
Fresh Ceramics guarantees delivery within 4 days from authorised and exclusive dealer showrooms upon stock availability across Bangladesh.
Category: Orders & ShowroomsQ07Where can I see physical tile samples?
You can visit our 2 flagship display centres (Banani/Gulshan in Dhaka and Agrabad in Chattogram), any of our 79 exclusive showrooms, or over 120 authorised dealers across all divisions.
Category: Orders & ShowroomsQ08How can professional tile fitters register with Fresh Ceramics?
Professional fitters can join our "নান্দনিকতার কারিগর" (Craftsmen of Aesthetics) community through our fitters portal or by contacting our hotline at 16595 for workshop invitations, technical training, and rewards.
Category: Craftsmanship & InstallationStill have questions or need custom project advice?
Call our official hotline 16595 or talk directly with our customer concierge on WhatsApp.